Job Title: Export / Import Dispatch Administrator
Location: Dartford Salary: Competitive Hours: Monday – Friday, 09:00 – 18:00 Type: Permanent / Full-Time
We’re working with a well‑established and growing logistics business who are looking to bring in an experienced Export / Import Dispatch Administrator to join their busy and supportive team.
This is a key role within the operation, ideal for someone with hands‑on experience in international freight who enjoys working in a fast‑paced environment. You’ll take ownership of shipments from start to finish, ensuring everything runs smoothly, compliantly, and on time.
If you have strong export experience and are looking for a role where you can really add value, this could be a great fit.
Key Responsibilities
* Coordinating international export shipments from start to finish
* Supporting import processes where required
* Organising collections and deliveries with transport partners
* Preparing and checking export documentation (CMR, customs paperwork, etc.)
* Acting as a key point of contact for customers and handling queries
* Tracking shipments and resolving any delays or issues
* Maintaining accurate records and updating internal systems
* Supporting with invoicing and general admin tasks
The Ideal Candidate
* Proven experience within export freight / international logistics (essential)
* Strong understanding of export documentation and customs processes
* Experience supporting import operations (desirable)
* Background within logistics, transport or freight forwarding
* Strong organisational skills and attention to detail
* Confident communicator with a proactive approach
* Able to manage multiple tasks in a fast‑paced environment
Desirable
* Knowledge of Incoterms and EU shipping requirements
* Experience using freight or logistics systems
* Experience working across both import and export operations
Benefits
* 25 days holiday + bank holidays
* Free on‑site parking
* Life assurance (death in service)
* Employee Assistance Programme
* Access to retail and lifestyle discounts
* Pension scheme
* Health perks including eye tests and vouchers
* Long service awards and referral incentives
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