Operations Manager - Industrial Cleaning (Facilities Management)
Location: Belfast
Salary: £55,000 + benefits
Hours: Full-time, permanent
Sector: Soft Services / Industrial Cleaning / Facilities Management
About the Role
We're seeking an experienced Operations Manager from a facilities management or industrial cleaning background to oversee the delivery of cleaning services across a large industrial site in Belfast.
You'll be responsible for ensuring service excellence, driving performance standards, maintaining client satisfaction, and leading a team delivering high-quality soft services within a busy, safety-critical environment.
Key Responsibilities
* Lead and manage daily operations for cleaning and soft services across a large industrial or manufacturing site.
* Oversee site-based cleaning teams, ensuring consistent delivery of high standards.
* Maintain strong client relationships, acting as the key point of contact for all operational matters.
* Develop and implement cleaning schedules, risk assessments, and compliance processes in line with H&S requirements.
* Drive efficiency, quality, and continuous improvement initiatives across the site.
* Manage budgets, staffing levels, and performance targets effectively.
* Support mobilisation and transition of new contracts or service changes when required.
* Ensure full compliance with company, client, and regulatory standards.
About You
* Proven experience as an Operations Manager, Site Manager, or Contract Manager within Facilities Management, Industrial Cleaning, or Manufacturing Environments.
* Strong leadership and people management skills, with experience overseeing large or multi-site teams.
* Sound understanding of health & safety and quality management systems.
* Commercial awareness with experience managing budgets and KPIs.
* Excellent communication and client relationship skills.
* Flexible, proactive, and able to thrive in a fast-paced industrial setting.
Desirable Experience
* Previous experience managing cleaning operations in factories, manufacturing plants, or other industrial environments.
* IOSH or NEBOSH qualification.
* BICSc or similar cleaning industry accreditation.
What's on Offer
* Competitive salary up to £55,000
* Company benefits package
* Opportunity to lead operations within a prestigious industrial site
* Excellent career progression within a growing FM business
#J-18808-Ljbffr