Overview
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 staff and volunteers who run them. Every year our services support around 125,000 people.
About the role
Support Worker
Location: Exeter
Contract: Bank
As a Support Worker, you will work as part of a team to provide recovery-focused support, information, advice, guidance and structured interventions to people with problematic drug and alcohol use. To deliver continuity of care through effective working with partnership agencies and contribute to administrative tasks including the collection and inputting of data. Working alongside Recovery Workers and the wider team to enhance service users' experience and offer meaningful interventions such as 1:1 meetings, group work, clinical appointments, daily duty support, needle exchange, and working alongside our volunteers.
Responsibilities
* Working autonomously to manage a caseload of our service users, including delivering a range of psychosocial interventions.
* Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community
* Facilitating group sessions with a range of individuals of varying backgrounds.
* Working with partnership agencies to ensure continuity of care and support.
* Providing duty cover for individuals accessing our services.
Qualifications / About you
We’re looking for a Support Worker with a real passion for working in a recovery-focused environment. You’ll hold some transferable skills, ideally from working in a similar environment or sector. You’ll also have:
* A knowledge and understanding of substance misuse and recovery
* Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
* An understanding of safeguarding
* An understanding of group working, group dynamics and group facilitation
* Excellent communication, organisation and time management skills
* The ability to work well in a team environment alongside a range of people and organisations
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
Salary and benefits: The salary advertised above demonstrates the full earning potential for this role, with starting salaries allowing for pay progression within the pay band.
Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link.
Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear from you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Applications Close Date: 06 Oct 2025
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