CK Group are recruiting for a Client Engagement Executive, to join a Biosciences publishing company, who are based in London, on a permanent basis.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Company:
Our client are a specialist publisher, passionate about delivering high value content in innovative digital formats.
Location:
The role is based in London and offers hybrid working.
Role:
* Act as the internal contact point for all team members to direct information and requests for a specified list of client accounts.
* Use the project management system to efficiently manage account and webinar operations.
* Operational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations etc., on-the-day speaker support, post-webinar reporting).
* Preparation of all webinar reporting, including registration/attendance lists and stats.
* Responsibility for all management of specified list of clients (obtaining materials such as adverts, logos etc., answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content).
* Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processes.
Your Background:
* Ideally educated to degree level or above in Life Sciences or a related field with experience in a B2B environment in an account exec or operations role.
* Can show evidence of exceptional attention to detail and customer focus.
* Has experience of a busy, face-paced and varied role, showing excellent time management and multi-tasking skills.
* Can quickly build a strong working knowledge of website and webinar platforms (amongst others) in order to deliver excellent service to clients.
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 133 000 in all correspondence.
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