Commercial Support Coordinator Our client are going through a period of growth and would like to recruit a commercial support coordinator for their business based in Brierley Hill Responsible To: Vice President, UK & Eire Commercial Operations Hours of Work: 35 hours - 9am to 5pm (Monday to Friday, office based) as the business requires Benefits: BHSF, Group Personal Pension, Life Assurance PRINCIPAL DUTIES: Provide all PA and administrative support to VP & Eire Commercial Operations wider and commercial operations team Liaise and network with external customers as necessary Effectively manage, co-ordinate, respond and re-direct, where necessary, incoming communication Handle customer inquiries, and resolve customer issues with support from internal resources Manage sales documentation, updating sales records and preparing reports Schedule meetings and appointments, coordinating travel arrangements and assisting with sales presentations. Take minutes of meetings as required Ensure the sales process runs smoothly, from lead generation to deal closure. Monitor sales team performance against targets and provide regular updates to management Preparation and collation of Business Review PowerPoint slides, distribute as necessary Manage venue bookings for sales meetings, external training etc. Preparation of commercial agreements: consignment stock/rebates/Bill & Hold/Sales Demonstration stock etc. Check and maintain commercial tender alerts/inboxes in accordance with business needs Perform other related duties as required by the business MANDATORY RESPONSIBILITIES: Observe at all times the business code of conduct “Do the Right Thing”. Perform role in accordance with all relevant quality standards and adhere to all relevant processes / policies within the GMS. Ensure compliance with all Health & Safety / Environmental and Welfare requirements. Ensure general housekeeping requirements are adhered to. The job holder will need to possess a planned approach, good communication skills, and attention to detail, product knowledge and a positive attitude to problem solving to resolve any internal processing issues or customer related problems. This role demands a highly organised individual who can maintain a high level of accuracy and confidentiality at all times. The job holder will require excellent interpersonal skills and a teamwork ethic to ensure that they meets the needs of its customers providing a high level of customer service. The job holder will be responsible for a number of important tasks and will need to liaise closely with the appropriate responsible people, ensuring accuracy and timely delivery The job holder will need to possess effective time management skills to ensure efficiency and organisation in carrying out scheduled regular tasks and also ad hoc requirements. Please submit an up to date CV for consideration