Health and Safety Consultant
Location: Homebased – UK-Wide Travel
Salary: Up to £49,000 + up to £20,000 commission and up to £10,000 bonus
Contract Type: Full Time, Permanent
What we can offer you: 25 days annual leave (pro-rata for part‑time and fixed‑term roles), additional holiday purchase, hybrid working, performance‑related bonus, life assurance, Vitality Private Healthcare, health cash plan, subsidised gym memberships, cycle‑to‑work scheme, discount vouchers, access to wellbeing resources.
Job Purpose, Tasks and Responsibilities
Client Delivery
* Carry out H&S reviews on‑site or remotely, delivering an organised and professional experience.
* Assess clients against key UK H&S legislation and guidance, identifying what’s working well and where improvements are needed.
* Produce clear, concise reports and action plans.
* Give practical, proportionate advice that works for SMEs, offering realistic recommendations.
* Keep accurate records of findings, conversations and agreed actions to support a strong audit trail.
Building Relationships
* Build trust quickly with business owners, managers and employees at all levels.
* Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency.
* Manage expectations professionally and represent Phoenix with credibility in every interaction.
Commercial Contribution
* Spot where clients could benefit from extra support and flag opportunities appropriately.
* Help retain clients by clearly demonstrating progress and explaining next steps.
* Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities.
Quality & Continuous Improvement
* Deliver work that meets Phoenix processes, templates and quality standards.
* Maintain high standards of accuracy and consistency in written outputs.
* Take part in coaching, CPD and quality reviews to continually strengthen technical skills.
* Escalate serious risks or safeguarding concerns promptly through the correct channels.
Role Criteria
Required
* Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
* TechIOSH status (or clear evidence of eligibility and active progress).
* Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments.
* Proven client‑facing experience with exemplary communication and people skills.
* Strong commercial awareness, including recognising client needs, articulating value and contributing to service growth ethically.
* High standard of written English with the ability to produce clear and structured outputs.
* Strong planning and time‑management skills to manage a schedule of client delivery and admin/record‑keeping effectively.
* Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools.
* Full UK driving licence and willingness to travel where on‑site delivery is required.
Preferred
* GradIOSH or higher‑level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
* Experience delivering compliance reviews, audits or consultancy services across varied sectors.
* General workplace fire safety knowledge or experience.
* Experience supporting the development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans.
* Experience delivering training (toolbox talks, workshops, leadership briefings).
* Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real‑world SME environments.
Diversity and Inclusion
At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. We are a Disability Confident employer and guarantee an interview for candidates with disabilities who meet the essential role criteria. For reasonable adjustments or interview guarantee, please refer to our application process.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support.
Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG
Company Reg No.: SC372990 | VAT Reg No.: GB986160980
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