We are looking to employ for a temporary 9 month maternity cover receptionist/administrator to join our busy GP practice based in the Heanor area. The role is working with both the reception and business services teams.
· 1 x 19.5 hours per week - Part-Time
The successful candidate should have:
GCSE in Maths & English grade C or above.
Basic IT skills.
Experience of working with the public, preferably in a reception environment.
Understand basic office procedures with some knowledge of SystmOne.
Ensuring reception is manned at all times
Maintaining and monitoring the Practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional,
All reception administration is processed in a timely manner
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information.
Filing and retrieving paperwork.
Processing repeat prescriptions in accordance with Practice guidelines.
Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
Clearing and re-stock consulting rooms as required.
Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying, diary management and scanning.
Monitoring of stationery and other supplies.
Dealing with clinical waste (including removal to designated area
Keeping the reception /office area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter.
Note sorting scanning and administrative duties for patients and the Practice, dealing with patient tasks and associated paperwork.
Receiving patient monies according to the cash handling procedure
Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality.
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included. You’ll have an equal say in how we look after you through access to our annual staff survey.
(Please note although this is not Agenda for Change - we do offer our employees a good package of benefits)
To work within the Administration team with a focus on achieving excellent patient care via the telephone and face to face. The successful candidates main responsibilities will be to manage the Registrations and Prescription management of a busy respite care home. Providing professional and holistic administration support for all patients who are discharged to the home ensuring a smooth and safe transition from hospital to respite to home.
Please see the attached job description for a full breakdown of the duties and responsibilities.
This advert closes on Sunday 7 Dec 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .