Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.
The Company:
1. Market-leading video advertising platform
2. Rapidly expanding business, with huge growth plans across the UK, US and Europe
3. Pre-IPO with over $100M in VC funding
4. Clients: Mondolez, Pepsi, Cadbury, Nike, P&G
The Role:
The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.
5. Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
6. Management and development of junior team members
7. Product expert; confident translating customer needs into product-led solutions
Needs:
The Director of Client Success will have a solid understanding of the AdTech and Media space.
8. Coming from an AdTech vendor, or a Media Agency
9. Experience managing Enterprise clients (brand direct)
10. Good technical understand of the AdTech Space