Are you an experienced and motivated administrator ready to take the next step in your NHS career? We’re looking for proactive, organised and confident individuals to join our busy and supportive EIP Teams. As a Senior Team Administrator, you will play a key role in supporting clinical and operational activity, helping to ensure the smooth day-to-day running of the service. We’re seeking candidates with strong administrative experience and a genuine commitment to delivering high-quality support. You should be able to demonstrate: • Confidence in organising and minuting meetings, with the ability to track and follow up actions • Experience using NHS EPR systems such as SystmOne, Rio or Iaptus • Previous experience supporting medical clinics, including MH forms, appointment booking and reminders, and updating electronic patient records • Strong IT skills, particularly in Microsoft Office, and confidence working with data • Excellent written and verbal communication skills when liaising with colleagues, professionals and patients • The ability to respond compassionately and appropriately to patients who may be distressed or vulnerable • Experience supervising or supporting junior administrative colleagues and contributing to effective team working Assessment & Interview Process Shortlisted candidates will be invited to complete a skills-based assessment prior to interview to help us understand your strengths and ensure the role is the right fit. • Provide a high-quality administrative service to a multi-disciplinary team. • Deliver comprehensive team support, including a responsive reception service for callers and visitors, ensuring high standards of quality and equality. • Provide efficient word processing and audio transcription support using Microsoft Office packages. • Support team meetings, including CIG meetings, with diary management, minute taking and action log tracking. • Maintain and develop client record systems, ensuring compliance with statutory and organisational requirements for storage, security and disposal. • Deliver a professional and sensitive customer service to service users, including those who may be distressed or vulnerable; accurately record and forward messages in a timely manner. • Maintain an up-to-date system detailing team members’ whereabouts during the working day. • Organise and minute meetings, including coordinating invitations, agendas and supporting papers. • Ensure all client case files are stored and managed in line with Trust policies and legal requirements. • Accurately enter patient data within agreed Trust deadlines. • Maintain adequate stocks of information resources and office supplies. • Photocopy, sort and distribute internal and external correspondence as required. West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. This advert closes on Friday 20 Feb 2026