Delivery Driver/Customer Service Assistant – Hours: 35 per week, Salary: £12.80 per hour, Location: Stockport, HSL.
Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver/Customer Service Assistant role might be just what you’re looking for.
Benefits
- Health cash plan – cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death‑in‑service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
Role Overview
This is not your typical driving role. As a Delivery Driver/Customer Service Assistant you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in‑store with general upkeep and customer service, becoming a key part of a small, supportive team.
Please note: This is a customer‑facing role and will require the successful completion of a DBS check.
Key Responsibilities
- Drive safely in line with the Highway Code, ensuring a clean and safe van.
- Load, unload, lift and carry heavy items such as demonstration chairs.
- Maintain van stock levels and report maintenance needs.
- Support the Comfort Specialist with demonstrations and appointment transport.
- Assist with in‑store general upkeep and light maintenance tasks.
- Undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines.
- Offer a friendly face to customers and assist colleagues with day‑to‑day tasks.
Requirements
- Full, clean UK driving licence.
- Professional attitude, representing our premium brand at all times.
- Attention to detail and willingness to go the extra mile.
- Local area knowledge and awareness of traffic issues or roadworks.
- Capability to safely load, unload, lift and carry heavy items.
- Ability to manage van stock levels and report maintenance needs.
Preferred Traits
- Friendly, warm and customer‑focused approach.
- Passion for people and helping others.
- Flexibility to work occasional weekends when required.
- Enthusiastic, positive attitude and eagerness to learn.
To apply, send your CV and we will be in touch soon.
