NHS Co-ordinator | Administration | Private Hospital | Full Time | Permanent |Southampton
Spire Southampton Hospital are looking for an experienced NHS Co-ordinator to join the administration department on a full time (37.5hrs per week) permanent basis. The post holder will be required to work collaboratively with the Capacity Managers to analyse clinic provision and capacity and proactively identify areas for improvement.
Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.
Duties and responsibilities
1. Develop and maintain effective communication with a multi-disciplinary team, demonstrating interpersonal skills when dealing with all staff across Spire, using persuasion, tact and reassurance where necessary.
2. Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborate working to maximise clinic capacity, identifying any areas of inefficiency.
3. Engage and demonstrate good working relationships with individuals and teams to influence and motivate them to work with the service to achieve necessary performance targets.
4. Maintain confidentiality and discretion and comply with the terms of the GDPR and local Spire policies.
5. Assist with investigating complaints, in line with Spire policies.
6. Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner.
7. Contributes to the implementation and development of office systems, control processes and risk management arrangements to ensure effective delivery of service.
8. Identify and propose changes to support best working practice and update department operating procedures and policies.
9. Responsible for the maintenance of and continued accurate updating of both national and local databases including SAP and other patient data systems.
10. Takes formal departmental minutes of meetings when required.
11. Provide clinical administration support for audit and trials.
12. Ensure all audits are performed and to submit data and performance reports to SMT.
13. Liaise with the trusts and update RTT position and pathways
14. Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways.
Who we're looking for
15. Must be highly organised and accurate and works well to tight deadlines
16. Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
17. Must be a good communicator and have good computer literacy
18. Must work well as part of a team
19. NVQ Level 3 in administration or Information Technology and/or equivalent experience required.
Contract: Permanent
Hours: Full-time permanent. Working Hours: Monday-Friday 9.00-17.00
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
20. 35 days annual leave inclusive of bank holidays
21. Employer and employee contributory pension with flexible retirement options
22. Spire for you’ reward platform - discount and cashback for over 1000 retailers
23. Free Bupa wellness screening
24. Private medical insurance
25. Life assurance
26. Free onsite parking
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
27. Driving clinical excellence
28. Doing the right thing
29. Caring is our passion
30. Keeping it simple
31. Delivering on our promises
32. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.