We are currently recruiting for a Customer Service Administrator to work within the Additional Units team in the Commercial Sales Office, based at our head office in Barnsley. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary.
As one of the UK’s leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, Symphony has had unsuppressed growth, with almost 50 years’ experience. Our emphasis is on providing a high standard for all our products and the services we offer. We are currently seeking the very best people, to further strengthen our position within the industry by appointing dedicated individuals to share in our success.
The key responsibilities of our Administrator will include:
1. Handling telephone enquiries from homeowners / occupiers.
2. Dealing with email enquiries.
3. Giving prices, taking orders and processing card payments.
4. Processing orders and defects whilst ensuring that deadlines are achieved.
5. Notifying customers of their delivery slots.
6. Responsibility for general administration duties.
7. Undertaking other such duties and responsibilities, as and when requested.
To fulfil this Administrator role, you must have:
8. An excellent telephone manner.
9. Good communication skills, both written and verbal.
10. Strong organisational skills.
11. A keen eye for detail as accuracy is important.
12. Strong IT skills.
13. Excellent timekeeping and time management skills
And be able to:
14. Work under pressure in a fast-paced environment.
15. Meet strict deadlines.
16. Communicate with people at all levels.
This position will be rewarded with a competitive salary. In order for your application to be taken further please state your required salary.