👩💻 Senior Transition Manager
🛠 ITIL, ServiceNow
🏦 Hybrid
💵 £500 - £550 p/day Inside IR35
🕰 3 months (may extend)
Opportunity to work for an exceptional business who are a Leading Cloud and IT Solution Provider. We need an exceptional Service Transition Manager to run the transition to their Managed Service.
You must have experience working within a Managed Service Provider – this is non-negotiable.
You will be home-based however, you will need to travel to the client site from time to time.
Key Skills
* ITIL certified.
* Plan and deliver the managed service transitions, including assessing the impact of change
* Implement and drive a rigorous framework for evaluating service capabilities and risk profiles before new or changed services are deployed
* Providing efficient, repeatable mechanisms for building, testing, and deploying services and releases
* Manage risk relating to new, changed, or retired services
* Successfully deploy service releases into supported environments
* Set correct expectations on the performance and use of new or changed services
* Ensure that service changes create the expected business value
* Provide good-quality knowledge and information about services and service assets