Job description & Person Specification
BGA is the aftermarket division of the British Gaskets Group. We are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world's vehicle and industrial factories. BGA's mission is to supply the world aftermarket with a full range of original quality engine components. Our ranges are some of the best in Europe with a total of over 30,000 references. Located in Swindon with excellent transport links to the M4, Bristol is approximately 40 miles to the west and London 82 miles to the east.
BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Administrator will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving and show a willingness to learn at speed.
Key Responsibilities:
* Processing of Export pallet and Express orders daily
* Invoicing Export Express and Irish parcel shipments that are required to be shipped
* Invoicing Export Pallet orders and dealing with Export Documentation for customs clearance
* Assisting with booking export orders for shipment
* Understand the product and logistical offer in order to provide excellent Customer Service
* Respond to internal and external enquiries via email and phone
* Raising Export credit notes when required
* Manage and add new customer accounts into Exchequer and MACS
* Assisting with all incoming telephone calls in a professional and competent manner
Training & Experience
Essential
* Experience using MS Office Software ( Word, Excel, Outlook)
* Strong excel skills
* Experience in export shipments
Desirable
* Experience within the automotive aftermarket sector
* Experience customer service/ Export advisor
* Experience in Export Documentation (COO, EUR1, T1)
Knowledge & Personal skills
* Fluent in English
* Excellent communication and collaboration skills
* Highly motivated
* Team working, able to build strong relationship
* Exceptional time management skills
* An ability and genuine passion to develop the business
* Be able to represent BGA in a professional manner
The role is based in our Swindon office and will be required to work in the office Monday to Friday
Working hours: 9am to 5.15pm
What We Offer You:
Competitive Salary
Environment:
Work from our modern Swindon offices.
Growth Opportunities:
Be part of an ambitious, fast-growing company.
Supportive Team:
Join a close-knit group that values fresh ideas, innovation, and teamwork
Workplace pension
28 days holiday (including bank holidays)
On-site parking, Drinks & Fruit complimentary, Service gifts for 5,10,15 plus years
Increased holiday for long service.