230061 Administrative Support Officer (AP)
Join NHS Lothian to apply for the 230061 Administrative Support Officer (AP) role.
At NHS Scotland, we are committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. Our aim is for a truly representative workforce and for every employee to feel respected and able to give their best. We welcome applications from all sections of society.
We anticipate a high level of interest in this position and may close the vacancy early once a sufficient number of applications have been received. Please submit your application early.
We will fully support disabled candidates and those with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
The post holder will provide comprehensive administrative support to the Patient Experience Team, including direct support to the Associate Director & Team Manager. Responsibilities include:
* Recording all complaints and feedback accurately in DATIX.
* Setting up meetings between families and the clinical teams.
* Supporting patient feedback and the development of patient surveys.
* Providing administrative support for colleagues within the PET to support patients, families and clinical teams through the process.
To work in the United Kingdom, you must demonstrate that you have the relevant permission to work in the country, granted by the UK Visa and Immigration Service. Further information on these responsibilities and the requirements can be found in the full role description and person specification.
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification.
If you have any questions after reading this information, please contact Lynsey Robertson at 0131 536 3370 or by e‑mail at Lynsey.robertson7@nhs.scot
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Administrative
* Hospitals & Health Care
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