We have a vacancy at Calverton Leisure Centre for a Swim Scheme Administrator, working 3 hours per week - the days can be flexible and can be discussed, but timings would be predominantly after 4pm.
Your working pattern will include days, evenings and weekends, but is reasonably flexible and can be discussed at interview.
Swimming lessons for children is so important. Along with the numerous health and social benefits it can also save lives. We are looking for someone who is passionate about promoting this life skill to our customers and who has the skills to assist us in managing the scheme effectively.
About the role:
You will contact customers for a variety of reasons such as:
-Encouraging new membership
-Retention (customers wishing to leave or who have lapsed membership)
-Feedback (to help us improve the scheme)
-Direct debits (new membership and changes)
-Handling customer queries
The full requirements for the post are listed below, but in summary you will have excellent customer service skills, be a proficient keyboard user, be able to communicate through a variety of channels (email, phone and face-to-face), be a great team player and be able to work unsupervised. Previous experience of cash handling or taking card payments is desirable.
In return, we offer excellent working conditions including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly reduced gym membership at Gedling’s Leisure Centres.
For further information about the role please contact sam.joyce@gedling.gov.uk
Closing date for completed applications is Sunday 31st August at midnight.
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