Duty Manager - London | Lead with confidence in a vibrant 4-star hotel environment We're looking for an experienced Duty Manager to join our friendly team at a busy 4-star hotel in central London. If you thrive on delivering exceptional Guest Services, enjoy supporting a team, and have a flair for smooth hotel operations, this role could be your next career step. Why apply for this Duty Manager role? Because it's more than just a shift - it's a chance to grow and lead: £31,100 to £32,000 per annum, depending on experience Full training and development opportunities Meals provided while on duty Uniform supplied A supportive, friendly work environment Key Responsibilities: As Duty Manager, you'll be at the heart of hotel operations, ensuring every guest experience is seamless: Supervise daily hotel operations to maintain smooth functioning Act as the main point of contact for guests and staff during your shift Handle emergencies and resolve issues swiftly Support multiple departments to enhance operational efficiency Ensure compliance with safety and quality standards throughout the hotel What we're looking for: To thrive in this role, you'll need: Previous experience in a Front Office or Duty Manager role within a hotel Strong leadership and decision-making skills Excellent interpersonal and communication abilities Proficiency with OPERA Cloud (preferred) A passion for hospitality and commitment to exceptional Guest Services Flexibility to work shifts, including evenings, weekends, and Bank Holidays If you're ready for your next step as a Duty Manager in London, we'd love to hear from you. Apply now and join a team where your leadership and hospitality skills are valued. Job Number │ 933969 / INDFOH Location │ London Role │ Duty Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.