The Portering Team Leader will assist the Portering supervisor in the effective day to day labour management of their shift.
Qualifications & Experience
* Fully experienced as a Rotary Shift Porter (C & R)
* Completed training in Portable Gas Cylinder Safety (BOC)
* Completed training in Fire Response Team
* Completed training in Control and Restraint
* Completed training in Breakaway
* Completed training in Radio Operation
* Completed training in Computer Database Operation
* Completed training in Manual Handling
* Completed training in Customer Service Skills
* Completed training in Diversity within Customer Service Excellence
* Completed training in Electric Vehicle Driving
Key Duties and Responsibilities
* Experience working in an Emergency Department service.
* Act as Team Leader by assuring that the workload is prioritised on their shift.
* Make day‑to‑day judgments on Portering requests, based on own knowledge & experience of the ED service and communicate these decisions clearly.
* Ensure that enough Porters are available on each shift to provide an efficient service during periods of annual leave, sickness or training, while minimising unnecessary overtime.
* Ensure all staff adhere to the clock‑in procedure.
* Ensure the annual leave booking procedure is followed on their shift.
* Ensure staff on their shift follows the sickness reporting procedure and completes sickness forms for the Portering Supervisor.
* Meet with staff to discuss capability issues informally and advise the Portering supervisors of all first‑level formal capability issues.
* Liaise with departmental managers and clinical ED managers on day‑to‑day Portering issues and delegated action.
* Carry out daily stock‑take of medical gas cylinders and other department‑related issues.
* Maintain discipline on their shift at all times and inform the Portering supervisor or Shift Facilities Manager of issues requiring disciplinary investigations.
* Work with the Portering supervisor to introduce service improvements.
* Book refresher training courses ensuring all staff complete their full induction and ongoing training requirements.
Benefits
At Cambridge University Hospitals, we offer development opportunities and a wide range of benefits, including on‑site leisure facilities, a shopping concourse and day nurseries.
A good work programme currently provides reduced cost Stagecoach bus travel to and from the Cambridge University Hospital site. Park‑and‑Ride bus journeys between Babraham Road and Trumpington sites, the route to and from Cambridge train station and our hospitals are free. We also subsidise the cost of parking on site for eligible staff.
On the CUH campus hot food is available 24/7 and at a reduced cost for colleagues. Colleagues can also use a dedicated café with free tea and coffee, a break space and a private outside area for rest and recharge.
CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.
We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social‑economic background.
As per Home Office guidelines, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full‑time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, Student visa holders will not be able to obtain a full‑time permanent contract unless they have applied for a Graduate visa or have successfully completed their course and applied for a Graduate visa before the anticipated start date of employment.
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