One of our Milton Keynes based clients require an Implementation Coordinator to join their Installation team.
General Job Description / Key Responsibilities
The Implementation Coordinator reports directly in to the Senior Implementation Manager and is responsible for supporting with all site installation services, working in partnership with the Sales Support Team and an Ecosystem of Installation Partners.
Key Competencies / Skills
• Working with the Installation Manager and the Service Supervisor to ensure allocation and job briefings are issued for all activities
• Support with all implementation co-ordination activity to support common ways of working and business service strategy
• Working with the Sales Support team and Implementation team to create a schedule for order raising and processing
• Booking of transport and raising associated purchase orders
• Supporting the Installation Manager and the Service Supervisor with all costs associated to the service delivery, monitoring and highlighting any risks
• Co-ordinating with the Relationship Sales Team to provide status updates of all service activity
• Attending daily meetings with Operational and Implementation teams
• Preparing files for invoicing
• Promoting the brand by building trust and rapport with customers to ensure customer satisfaction, and to develop brand loyalty
• Run daily reports to check all projects have been despa...