Overview
Are you a natural people person? Do you have an eye for detail? Do you have excellent communication skills? If you answered yes, we’ve got the perfect role for you!
At Medway Community Healthcare we understand the vital role played by our care coordination centre. We are looking for confident individuals with good communication and customer service skills, who can provide a professional first point of contact for our busy care coordination centre within the children's admin hub. There is one vacancy – 1 x 28.5 hours per week. For this vacancy, you will be expected to work on a Friday with the other days/hours being negotiable. This role is responsible for providing a high level of customer service and administrative support to patients and clinical services in a fast-paced environment.
Post holders will be required to liaise with patients, service representatives, healthcare professionals and other colleagues on a frequent basis dealing with a wide range of booking and general enquiries, including complaints, via the telephone and a variety of standard administrative tasks.
Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print: informal visits can be arranged on request. We will offer you the choice of two pension schemes; the NHS Pension scheme and the Scottish Widows group pension scheme. Previous applicants need not apply.
This advert closes on Monday 23 Mar 2026.
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