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Customer Service & Sales Coordinator, Rotherham
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Client:
Page Personnel
Location:
Rotherham, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
cd17060fa35a
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
* A fantastic opportunity to work for a global organisation.
* Friendly team environment
About Our Client
Our client is a large organisation in the industrial / manufacturing sector. With a global reach, they are known for their high-quality products and their commitment to customer satisfaction. They have a strong team ethos and are located in Rotherham, offering a friendly and supportive working environment.
Job Description
* Coordinate and manage customer service operations to ensure customer satisfaction.
* Support sales team with administrative tasks.
* Handle customer queries, complaints, and feedback in a timely and professional manner.
* Develop and maintain solid relationships with customers and internal teams.
* Prepare regular reports on customer service issues for management review.
* Identify and implement strategies to improve quality of service, productivity and profitability.
* Participate in team meetings and training sessions.
* Ensure compliance with company policies and procedures.
The Successful Applicant
A successful Customer Service & Sales Support Coordinator should have:
* Proven experience in a customer service role within the industrial / manufacturing industry.
* Excellent communication and interpersonal skills.
* Strong organisational and multitasking abilities.
* Proficiency in MS Office and CRM software.
* Ability to work well in a team-oriented environment.
What's on Offer
* A competitive salary of £35,000
* Generous annual bonus scheme.
* Pension plan.
* 25 days holiday leave.
* Life Assurance 4 x annual salary.
* Free on site parking.
Please note that this role is fully office based.
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