Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or life skills built from building relationships. If so, you have transferable skills for a Customer Service Billing role with EE.
Join our Billing Team in Merthyr, where you'll speak with customers over the phone about their accounts, listen to their needs, and work together for the best outcome.
This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your personal and family commitments.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving hundreds annually
* Online GP access 24/7 for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave: 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and growth
* Volunteering days to give back to your community
* Optional private healthcare and dental
Join a team with a great culture, support, and tailored training to build a lasting career. What are you waiting for?
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