Senior Operations Support Engineer, Crawley, West Sussex
Liberty IT is seeking a Senior Operations Support Engineer to join their team in Crawley, West Sussex. This role involves supporting and enhancing the company's office environments, digital communications, AV technologies, and IT systems. The successful candidate will lead projects, mentor team members, and contribute to continuous improvement initiatives, ensuring a high-quality employee experience and operational excellence.
Responsibilities include:
1. Leading projects to improve office environments, hardware, software, and digital communications.
2. Facilitating agile ceremonies and tracking project progress.
3. Supporting energy efficiency and sustainability initiatives.
4. Mentoring junior team members.
5. Partnering with employees and teams to optimize solutions and workflows.
6. Maintaining IT systems, AV equipment, and office space management.
7. Responding to support requests and resolving technical issues.
8. Managing AV and digital communication tools for on-site and remote events.
9. Overseeing office space management and intra-office moves.
Minimum qualifications:
* At least five years of experience in supporting large-scale office environments, including hardware, software, and AV technologies.
* Experience in project delivery and continuous improvement.
* Strong partnership and communication skills with end-users.
* Current industry-recognized certifications.
Liberty IT offers flexible work arrangements, health and wellbeing benefits, and opportunities for career growth. Liberty IT is an equal opportunity employer committed to diversity and inclusion.
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