W LONDON – CONTROL YOUR BEAT
Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.
ABOUT THE ROLE
The Director of Engineering is a key member of the hotel leadership team, reporting to the General Manager and safeguarding the property’s assets and operational resilience. This role oversees infrastructure, plant systems, and life-safety compliance to uphold the brand’s promise of luxury and excellence. Beyond technical expertise, the Director drives long-term asset protection, sustainability, and capital projects that enhance guest experience and owner value. Partnering with Rooms, F&B, and Finance, they deliver integrated solutions that optimize performance and reduce risk. Combining commercial acumen with technical mastery, this leader fosters a culture of safety, precision, and continuous improvement. As a trusted advisor, they influence strategic decisions, manage vendor relationships, and ensure every initiative aligns with brand standards—maintaining and elevating the property for the future.
OUR IDEAL CANDIDATE
• Minimum of 2 years experience in a Director of Engineering role or equivalent senior engineering positions.
• At least 5 years experience in hotel or lodging operations.
• Holds relevant professional training and certification, including IOSH, Legionella, and other mandatory qualifications.
• Experience with large scale renovation projects highly preferred.
• Experience from Marriott branded operations preferred, but not required.
YOUR ROLE IN THE SPOTLIGHT
Strategic Leadership & Operational Oversight
1. Contributes to W London’s strategic planning, prioritizing quality and guest experience.
2. Develops and executes engineering strategies aligned with business goals; ensures systems run safely and efficiently.
3. Sets clear priorities and performance standards for team consistency and excellence.
4. Uses KPIs, guest feedback, and financial data to drive improvements and inform decisions.
5. Aligns engineering initiatives with brand vision and evolving guest expectations.
6. Acts as a visible leader, fostering accountability, collaboration, and innovation.
7. Leads cross-functional planning to deliver actionable strategies with measurable outcomes.
Engineering Operations & Asset Management
8. Oversees daily operations and ensures compliance with brand and regulatory standards.
9. Manages preventive maintenance, asset protection, and work order systems (GXP, Transcendent).
10. Champions change initiatives and stakeholder engagement.
11. Evaluates and implements innovative technologies for competitiveness.
12. Ensures property safety, maintenance, and luxury standards; leads PPM.
13. Directs renovation and construction projects, including budgeting and contracting.
14. Maintains safety compliance and asset security.
15. Oversees inventory, contractor performance, and vendor relationships for cost efficiency.
16. Coordinates with landlords and vendors for operational compliance.
Financial Performance & Revenue Optimization
17. Manages departmental P&L, cost controls, and contracts for optimal financial results.
18. Optimizes budgets, energy efficiency, and expenses while protecting asset value.
19. Ensures compliance with Marriott procurement standards for best value.
20. Partners with Finance to identify savings without compromising quality.
21. Uses financial reports and KPIs to guide decisions and manage variances.
22. Leads cost-containment initiatives to maximize ROI while maintaining standards.
Safety, Compliance & Standards
23. Acts as health and safety lead, maintaining accurate compliance documentation.
24. Oversees Fire Life Safety systems and ensures operational effectiveness.
25. Partners with landlords and agents on compliance responsibilities.
26. Leads safety training and conducts proactive inspections.
27. Maintains regulatory and Marriott compliance; updates promptly.
28. Ensures adherence to safety protocols across all systems; keeps licenses current.
29. Handles life safety systems and COSHH compliance for equipment and chemicals.
30. Submits required reports to Marriott and authorities on time.
31. Promotes a culture of safety and accountability within Engineering.
Change Management, Innovation & Project Management
32. Implements brand and regional initiatives aligned with property goals.
33. Leads major projects—renovations, upgrades, sustainability—with strategic focus.
34. Encourages agile thinking and creative problem-solving.
35. Drives innovation through technology and energy-efficient solutions.
36. Develops project plans, budgets, and timelines; manages bidding and contractors.
37. Partners with leadership on strategic projects impacting assets and guest experience.
YOUR EFFORTS, OUR APPRECIATION
38. Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen.
39. Service Charge - Enrolled onto our monthly service charge programme
40. Private Medical Cover - Single cover and options to cover your family.
41. Bike Scheme - Company cycle to work scheme and on property bike storage
42. Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
43. Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role.
44. Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata)
45. Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply)
46. Company Pension Scheme - Plan for your future with our secure and supportive pension offering.
47. Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations.
48. High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
49. Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events.
50. Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company.
51. Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
52. Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing.
53. Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties.
54. Spa Discount - Relax and recharge with 30% off treatments in our Away Spa.
ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.
At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.