IT Project & Support Team Leader Colindale - NW9 Hybrid 2/3 days a week onsite £20.46 per hour Temporary ongoing contract We're looking for an experienced and proactive IT Project & Support Team Leader to play a crucial role in ensuring our IT services are reliable, efficient and aligned to business needs. This is a key leadership position responsible for connecting IT operations with business outcomes, leading a support team, driving improvements in systems and infrastructure, and ensuring that colleagues across the organisation have the tools and support they need to deliver excellent services. Why This Role Matters Ensure critical IT services are delivered effectively every day, supporting a fast-paced and complex environment Enable business improvement and transformation through IT projects and system enhancements Bridge business needs and technical delivery, working closely with stakeholders and external providers Drive service excellence and continuous improvement, ensuring systems, networks and applications perform at their best Lead and develop a high performing support team, creating a culture of accountability and customer focus What You'll Be Doing You will take ownership of both IT support operations and project delivery, including: Leading and coordinating the IT Support Team, ensuring high-quality day-to-day service delivery Supporting the implementation of IT projects, system improve...