We are seeking a HSEQ Account Lead to enable high‑performing, safe and sustainable operations by providing hands‑on HSEQ support to a nominated Account team. The role drives the implementation of the ISS Way across the contract, benchmarking performance and leading targeted improvements that strengthen health, safety, environmental, and quality outcomes. Through expert guidance, proactive engagement and visible leadership, the HSEQ Account Lead elevates operational standards and embeds a culture of continual improvement across the Account, Operating Unit and wider portfolio. The role is critical to protecting people, enhancing service performance and strengthening ISS' reputation for dependable, high‑quality, safety‑focused facilities support.
Key Responsibilities
* Deliver the implementation of the UK HSEQ strategy, policy, business plan and arrangements across the account, ensuring measurable improvements in safety, quality and environmental performance.
* Act as the lead subject matter expert on all HSEQ matters, providing expert advice, robust incident investigation and high‑quality internal auditing.
* Lead, manage and develop HSEQ Advisors and Consultants, enabling effective operational support and high standards of delivery.
* Review, maintain and continuously improve Occupational Health & Safety, Environmental and Quality management systems, ensuring compliance and operational consistency.
* Deliver and manage the internal and client audit programme aligned to ISO 45001, ISO 9001 and ISO 14001 standards.
* Drive subcontractor management standards, ensuring HSEQ compliance and effective risk management across the supply chain.
* Build and maintain strong working relationships with the ISS Account Director and ISS Technical teams to support operational excellence.
* Analyse and communicate HSEQ data, insights and KPIs to inform decision‑making, drive performance improvement and prevent service failures.
Qualifications
* Facilities Management experience within an HSEQ environment.
* NEBOSH qualification.
* Proven ability to inspire and influence teams, embedding a culture where safety, quality and environmental stewardship are integral to daily operations.
* Strong stakeholder management skills, with the ability to communicate effectively at all levels across client and internal organisations.
* Demonstrates leadership skills.
EEO Statement
Disability Confident employer – provides interview opportunities to all applicants who declare a disability and meet the minimum criteria for the position. For more details please go to Disability Confident.
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