Credit Controller Hertford £28,000 - £32,000 Here at Every Step Recruitment, Finance & Accountancy, we are very happy to be recruiting for a Credit Controller for a highly successful and expanding company based in Hertford. Your day-to-day responsibilities will include: Understanding customers income and expenditure to help set up a payment plan Understanding a customer’s financial situation through a full fact find Meeting any individual and team KPI’s Develop strong working relationships with both customers and internal departments Work on the phones throughout the day providing exceptional customer service Set up repayment plans, take collection payments, and offer alternatives Dealing with customers before debt is transferred to 3rd party recovery Skills and attributes: High attention to detail Experience with Credit Control within a B2C capacity Excellent communications skills Team player Proactive approach to problem solving Customer focused If you would like to be considered for this exciting opportunity, then please do apply straight away and we will be in touch if short-listed!