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Service administrator

Theale
One To One Personnel
Service administrator
Posted: 3 July
Offer description

Service Administrator

Theale | £27,000 - £32,000 PA | Full Time | Permanent Position

Are you a proactive and detail-driven administrator ready to make your mark in a fast-paced service environment? We’re teaming up with a respected name in the commercial vehicle industry to find a Service Administrator who can keep the wheels turning behind the scenes.

In this vital role, you'll be the organisational backbone of the aftersales team — managing service records, ensuring invoices go out accurately and on time, and keeping daily depot operations running smoothly. If you thrive in a busy setting, love ticking things off your to-do list, and want to be part of a team that values precision and people, this could be your next big move.

Key Responsibilities:

Process daily invoicing (warranty, retail, contract, sublet, and customer portals)

Maintain accurate Work in Progress (WIP) figures and support month-end targets

Assist with workshop time loading and wage input

Provide occasional cover for the service reception

Manage MOT bookings and sublet order numbers

Support administrative duties within the depot, including R2C platform updates

Maintain accurate filing and documentation

What We're Looking For:

Previous experience in a service admin or automotive admin role

Familiarity with DMS systems (ideally CDK/Keyloop)

Strong IT, numeracy, and organisational skills

Ability to multitask, meet deadlines, and work under pressure

Confident communicator with excellent customer service skills

Proactive team player with a high attention to detail

Benefits Package:

24 days annual leave + option to carry over 5 days

Private medical insurance

Up to 5% employer pension contribution

Life Assurance

Enhanced overtime rates (up to 130%)

Bonus and incentive schemes

Wellbeing “Duvet Day”

Apply now to join a fast-paced, supportive team in a vital service admin role at the heart of commercial vehicle operations. Call Julie or Aimee at One to One Personnel on (phone number removed) or email your CV directly to or

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