Working on the IDT Service Desk to provide customer focused reliable, flexible operational first point of contact IDT support to all Telford & Wrekin staff, Schools and Councillors. Enabling Service Areas, Schools and Councillors to operate more effectively and efficiently. Please click on the links below to view the job description and person specification. A CV template is available if you do not already have a CV. We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters. What we offer: We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy. Flexible working & career progression Local Government Pension Scheme Staff discounts & salary sacrifice perks Free parking & confidential wellbeing support Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments. Find out further information about working at Telford & Wrekin Council including our full list of benefits. Please note: We do not hold a sponsorship licence for visas. Attached documents Job Description