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Overview
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
About the Role and the Team
As a Product Owner you will be responsible for maximizing the business value delivered by Agile Scrum Teams. The PO has a strong technical and operational understanding of the product and, as this is primarily an ‘internal facing’ role, they work closely with their Product Manager to gain a clear understanding of the business problems customers need the product to solve, as well as the vision and strategic direction of the overall portfolio. The Product Owner will usually drive the ‘Design Partner’ process whereby a small number of selected SITA customers are provided with incremental software updates throughout the development process of a new release. Reporting to the Senior Product Owner, you will be a key part of the multiple Airport Management teams. These teams are delivering a product that harnesses data and AI to help airports become more efficient.
What You Will Do
* Fundamentally understand our customers’ business and the outcomes they want us to deliver. Works with the Product Manager to shape the Portfolio Vision. Owns the Product Vision in collaboration with the Product Manager.
* Responsible for the end‑to‑end delivery of the product and as such is supporting the transition by ensuring that the scope of the delivery includes the tasks required to ensure the operability of the final solution.
* Manages the Product Backlog and plans the sprints. Populates the Product Backlog with artifacts that provide the next level of detail to support the delivery of the product roadmap as defined with the Product Manager.
* Specifies Functional requirements, Non‑Functional Requirements & Acceptance Criteria.
* Responsible for discussing the features of the product and supporting the functional analysis of the backlog and calling out priorities of the roadmap. Knows the costs of a delivery (project or release) in detail and in real‑time.
* Defines PI or Release time‑boxes. Defines MVP for a release.
* Works with the Scrum Teams to define Sprint goals. Attends Scrum team Daily Stand‑ups.
* Attends Sprint Planning, clarifies requirements for the teams.
* Accepts (or rejects) the team’s work during the sprint and at the End of Sprint Review. Demos the team’s accepted work to the wider SITA community & customers.
* Defines PI or Release time‑boxes. Defines MVP for a release and does Product Documentation.
Qualifications
* Minimum of 5 years’ experience in a significant product owner or similar function.
* Minimum 3 years of Data Science / Artificial Intelligence / Machine Learning to manage the external data science delivery/integration.
* Business Analysis – analytical and problem‑solving skills.
* Minimum 3 years of experience in Air Transport Industry desirable.
* Outstanding communication and presentation skills.
* Business / Engineering / Science related qualification to at least Bachelor’s Degree level typically. Other Degree level backgrounds considered.
* Experience working with and across multiple agile scrum teams.
* Experience working directly with customers.
* Practical experience of running a customer design partnership program.
* A proactive, dynamic, and positive attitude.
* You like to work well within teams and with external teams.
* Good to have previous experience with building new products from scratch.
* Strong understanding of Product lifecycle.
* Deep knowledge of Agile/Scrum frameworks.
* Ability to translate business requirements into technical specifications.
* Understanding of tools like Jira, Confluence, Azure DevOps, Miro, AHA.
* Backlog Management.
* Stakeholder Management.
What We Offer
* 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)
* ⏰ Flex Day: Make your workday suit your life and plans.
* 🌎 Flex‑Location: Take up to 30 days a year to work from any location in the world.
* 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
* 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
* 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.
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