Assistant Branch Manager – Huws Gray – Swansea Step Up. Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether youre in the trade or simply love a good home improvement project, chances are youve heard of us. Were the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people. Were now looking for an Assistant Branch Manager to join the team at our Swansea branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day. What youll be doing: Supporting the Branch Manager in the day-to-day running of the branch Acting as the main point of contact and leading the branch when the Branch Manager is away Leading by example to deliver high standards of customer service Making sure branch procedures, systems, and ways of working are followed Being a visible role model for health, safety, and compliance Supporting, coaching, and motivating colleagues Helping build strong customer relationships and resolving issues professionally Taking practical action to support branch performance, efficiency, and profitability What youll bring: You dont need to tick every box - if youve got the right attitude and are ready to step up, we want to hear from you. Experience in a customer-facing, operational, or sales environment Confidence to support and lead a team on a day-to-day basis A hands-on approach and a strong focus on standards and safety Good communication skills and the ability to stay calm under pressure A willingness to support others and take responsibility when needed Previous experience in a builders merchant or a supervisory role is an advantage, but its not essential - well support you with the training you need to succeed. Flexible working Were happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, well always listen with an open mind - and theres no judgement in asking. Whats in it for you: We believe great work should be recognised and rewarded. You can expect: 23 days holiday, plus bank holidays (31 days per year) Company bonus scheme, based on performance Contributory pension and life assurance Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas Colleague discount across our group brands Attraction and travel discounts Training and development programmes to support your growth We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. Were proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether youre based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.