The Army and Navy Club
Pall Mall, London
Events Coordinator
Job Description
Job title: Events Coordinator
Responsible to: Events Manager
Location of work: St
James’s, London
Duration: Full
Time/Permanent (40 hours a week)
Start date: February
2026
Company
Profile
Founded
in 1837, the Army and Navy Club – affectionately known as The Rag - is one of
London’s most prestigious private clubs. Welcoming members from around the
globe, all walks of life and from both military and non-military backgrounds. Situated
at 36 Pall Mall with views over St James’s Square the Club is dedicated to
providing a true home away from home that is familiar, comfortable and
welcoming.
Membership at The Rag unlocks a wealth of benefits and
facilities including an extensive member event programme, competitively priced accommodation,
formal dining room, bar and terrace and a range of event spaces. Most
importantly, membership grants access to a likeminded community of members and
a dedicated team here to make every visit memorable.
Scope and
Purpose of the Job
As Events
Coordinator, you will support the day-to-day operation of the Events
department, acting as a key point of contact for prospective and returning
event clients and delivering a professional, friendly, and personalised
service. You will assist in managing event administration from enquiry through
to confirmation, including bookings, contracts, and the accurate maintenance of
internal event documentation and cross-departmental function sheets.
In addition, you
will take ownership of day-to-day operational decisions for assigned events
within agreed parameters, exercising sound judgement, making timely decisions,
and being accountable for outcomes to ensure smooth delivery and a consistently
high Member and Client experience.
You will also
support the planning and delivery of member events and initiatives,
contributing to strong member engagement and the welcoming atmosphere our
members enjoy. As a representative of the Club, you will develop professional
relationships with Members and Clients, delivering a tailored service that
supports the Club’s home-away-from-home philosophy.
This role is well
suited to a candidate with some experience in events or hospitality who is
ready to build on their skills and progress within a private members’ club
environment. The position offers clear opportunities for development, increased
responsibility, and progression within the Events department, while maintaining
the high standards of professionalism, discretion, and attention to detail
expected by the Club.
Role
Responsibilities
·
Support
the Events Manager in the day-to-day running of the Events department
·
Respond
to incoming event enquiries in a professional, efficient, and timely manner
·
Assist
in managing events from initial enquiry through to confirmation, ensuring all
contracts, function sheets, and documentation are completed accurately and on
time
·
Liaise
with internal departments to ensure operational requirements are communicated
in advance and supported effectively
·
Assist
with preparing quotes and conducting show rounds for prospective bookings and
events
·
Work
closely with Members and Clients to understand their requirements and deliver a
high standard of service
·
Support
the coordination and delivery of events, ensuring operational details are in
place and Member and Client needs are met
·
Assist
in the planning and coordination of Club events throughout the year
·
Attend
weekly event meetings and contribute updates and information as required
·
Support
bespoke projects and initiatives as directed by the Events Manager
·
Assist
with the preparation and maintenance of the monthly event forecast
·
As
experience develops, the role may expand to include greater ownership of events
and increased responsibility within the department.
General
·
Maintain
strict confidentiality across all correspondence, reports, meetings, and verbal
communications
·
Undertake
additional duties within the scope of the role, as required by the Events
Manager or Club management
·
Ensure
full knowledge of, and compliance with, the Club’s Rules, Regulations, and
Staff Handbook
Please note: Responsibilities may be amended or
expanded in line with the evolving needs of the Club.
Skills and
Experience Desired
·
Previous
experience in events coordination, hospitality, or a customer-facing role
·
Strong
computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, and
Outlook
·
Experience
using Canva and InDesign is advantageous
·
Excellent
interpersonal and communication skills
·
Professional,
reliable, and well-organised with strong attention to detail
·
Ability
to work effectively as part of a team while developing confidence to work
independently
·
Willingness
to learn, take initiative, and grow within the role
Work Hours
·
Monday to Friday 0900 - 1730 inclusive of a 30
minute lunch break
·
Occasional weekend or evening work to cover
events will be necessary with time off in lieu
Benefits
·
Progression within
the Club
·
Additional holidays
during the Christmas
break
·
Interest-free season
ticket loan
·
Long service
award scheme
·
Retirement Gift
Scheme
·
All meals provided during working hours
·
Free eye test and glasses vouchers
·
Generous Pension scheme
·
Death in Service Scheme
·
EAP & Employee
wellbeing services