Pro Insurance currently has a new opportunity for a Claims Technician to join our Legacy Claims Team, processing claims in supporting an existing client.
Pro operates a hybrid working model and the majority of this role will be working from home withtravel to a local ELPL hub in Glasgow, Liverpool or Horsham on a weekly basis and other locations when required.
Purpose of Role & Responsibilities
* Reporting to the Legacy Claims Team Leader, this position would suit someone with EL/PL disease experience including but not limited to:
o NIHL
o HAVS
o Pleural Plaques
* The ability to manage a caseload of Disease claim from FNOL to settlement in accordance with agreed SLA’s
* Liaising with key internal and external Stakeholders
* Proactively support the team in their achievements and overall business objectives
* Contribute to projects relevant to the sub vertical
* Strengthen Client Relationships
* Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Skills and Experience
* Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
* Experience in other claims is a distinct advantage
* Effective communication skills and key stakeholder relationship management skills
* Adaptable to change
* Strong relationship building skills and a professional and approachable manner
* Ability to work towards SLAs with accuracy
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The Company
Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.
We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs.
Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.
We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.
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