Customer service coordinator Location: Swindon SN2 Salary: £13ph | Mon-Fri 08:00- 17:00 | Temp to Perm | 12 week temp to perm Swindon Pertemps is currently recruiting on behalf of our client based in the SN2 area of Swindon for a confident Customer Service Coordinator. You’ll play a vital role as the key point of contact, confidently managing a high volume of customer interactions and taking full responsibility for delivering exceptional service every day. This is an exciting opportunity to develop your skills and progress your career within a supportive and growing company. This is great for permanent. Key responsibilities: Handling inbound and outbound calls in a professional and friendly manner Updating customers on the progress of their claims and vehicle repairs Managing online insurance portals to keep claim information current Processing invoices and tracking policy excess payments Coordinating courtesy car arrangements Liaising with insurers regarding accident claims Maintaining accurate and up-to-date records across all systems What we’re looking for: Previous experience in customer service, ideally within automotive, insurance, or a similar fast-paced environment Strong telephone manner and excellent communication skills Confident managing multiple systems and online portals Organised, detail-oriented, and able to prioritise tasks effectively A team player with a can-do attitude and willingness to learn Call Pertemps and ask for Snix on (phone number removed) to find out more and apply today