We are seeking an experienced and strategic Head of Property Management to lead our operations and drive service excellence. This is a pivotal leadership position overseeing the performance, compliance, and growth of our residential property management portfolio. You will play a key role in shaping service delivery standards while mentoring and empowering a dedicated team. Key Responsibilities Lead, support, and develop the property management team, fostering a culture of accountability, performance, and continuous improvement. Oversee the management of both leasehold and freehold properties, ensuring full compliance with current legislation and industry best practices. Build and maintain strong relationships with clients, residents, and developers, delivering a customer-first approach. Manage service charge budgets, financial accounts, and major works planning, with a focus on transparency and financial efficiency. Resolve complex leasehold and property-related issues through a proactive and solutions-oriented approach. Ensure robust health & safety, fire safety, and risk management procedures are in place and strictly adhered to across the portfolio. Identify opportunities for innovation, service enhancement, and operational efficiency to drive continual improvement. About You Substantial experience in residential property management, covering both leasehold and freehold sectors. Proven leadership experience in a senior or strategic property management role. In-depth knowledge of leasehold legislation, compliance standards, and industry best practices. Strong financial acumen, including service charge budgeting and long-term maintenance planning. A confident communicator with excellent interpersonal and leadership skills. A p rofessional qualification such as IRPM (Member or Fellow),RICS, or another related qualification isessential. About Us Ground Solution UK Limited is a family-owned, independent Managing Agent established in 2006. We are proud of our strong reputation for professionalism, integrity, and high standards of customer service. Our diverse and growing portfolio of over 29,000 units includes residential leasehold blocks and freehold estates across the UK. Benefits we offer: 28 days annual leave (including bank holidays) After 1 year employment leave rises to 30 days After 2 years, employment leave rises to 32 days 1 extra day off to celebrate your birthday Refer-a-friend bonus of £300 Company social events Supportive, positive work culture Free on-site parking Why Join Us? Join a respected and expanding company with a firm commitment to quality and client satisfaction. Lead an experienced and passionate team, helping shape the future of our property management services. Competitive salary. Ongoing training and professional development opportunities. If you are a passionate property professional ready to drive strategy and lead at a high level, we look forward to hearing from you. Please send us your CV together with a cover letter explaining why you wish to be a vital member of our team. Closing date is Friday 5th September. Please ensure you can provide evidence of your right to work in the UK.