Job Title: Operational Support Grade
Location: HMP Full Sutton
Salary: £27,840
Employer: His Majesty’s Prison and Probation Service
Role Overview
As an Operational Support Grade, you will support the daily operations of a busy prison, performing a variety of tasks from security checks and managing deliveries to supervising visitors and monitoring CCTV and phone calls. The role involves both desk-based duties and physical tasks such as lifting, carrying, and escorting vehicles across the grounds.
Who You Are
No formal qualifications are required. Key qualities include good communication skills, the ability to remain calm under pressure, good judgment, common sense, and being a team player. You will work various shifts, including weekends and nights, to ensure the smooth running of the facility.
Why Join Us
This role offers a unique opportunity to contribute to public safety, gain valuable experience in prison operations, and potentially progress into other roles, including the Prison Officer conversion scheme. You will receive comprehensive training and development opportunities.
Benefits
* 25 days annual leave, increasing to 30 days after 10 years
* 9 paid holidays (bank, public, and privilege holidays)
* Access to a Level 2 apprenticeship in customer service
* Additional benefits including pension scheme, season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme
Additional Information
Employment Type: Full-time
Seniority Level: Entry level
Job Function: Management and Manufacturing
Industry: Government Administration
Application Tips
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