Overview
Permanent Job – Customer Service Order Processor. Altrincham – great commuting distance from Sale / Hale / Trafford / Wythenshawe. £24,000 per annum. Fully Office Based – no Hybrid. Hours are Mon to Fri 9am to 5.00pm with 1 hour lunch break. (35 hour working week). Free Parking.
We’re looking for an enthusiastic Customer Service and Orders Administrator to join this successful manufacturing company.
Responsibilities
* Providing outstanding customer service via phone and email.
* Processing and managing customer orders using ERP systems.
* Liaising with internal teams and external logistics partners.
* Issuing invoices and resolving queries related to accounts or product delivery.
* Collaborating with the sales team to meet customer needs.
* Managing complaints thoughtfully and professionally.
* Supporting with general administrative tasks as needed.
Qualifications
* Previous experience in order processing, invoicing, or a sales/procurement environment.
* Familiarity with ERP/SAP systems.
* A positive attitude, exceptional communication skills, and a proactive, solution-driven mindset.
* Great organisation, attention to detail, and the ability to handle a variety of tasks at once.
Benefits
* 28 days annual holiday 8 bank holidays.
* Summer and Christmas closures to support work-life balance.
* Private health insurance and digital GP services for you and your family.
* Company pension scheme and death-in-service benefit.
* Bonus schemes and paid sick leave.
* Free parking and secure bike storage onsite.
We welcome people from all backgrounds and experiences who bring value to the role. If you’re excited about this role but your experience doesn’t align perfectly, we’d still love to hear from you.
To discuss the role in more detail and review a job description please call Ruth on the number provided or email. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and will contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Job Info
Job Title: Customer Service Order Processor
Company: Aspire
Location: Altrincham
Posted: Oct 1st 2025
Closes:
Sector: Customer Services
Contract: Permanent
Hours: Full Time
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