About The Role
Sytner Group is looking for a passionate and driven Used Car Sales Manager to join our motivated sales team at Sytner BMW Oldbury.
As a Sytner Used Car Sales Manager, you will be responsible for the profitability in the used vehicle department and for customer retention. You will hire and monitor the performance of the sales executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About You
This role would suit a Sales Manager/Sales Controller with retail sales experience gained from within the motor industry, who has well‑developed leadership skills and a deep understanding of all areas of the department. Ideally, you will be able to demonstrate proven success in management and that you are able to handle conflicting demands. You will need exceptionally high standards, the ability to bring new and innovative ideas into the department and will continue to drive performance, while challenging the status quo.
Responsibilities
* Oversee profitability of the used vehicle department.
* Hire, train, and monitor performance of sales executives.
* Lead weekly sales meetings and provide sales mentoring and support.
* Ensure customer retention through excellent service.
* Identify and implement new ideas to improve performance.
Qualifications
* Experience as a Sales Manager or Sales Controller in the motor industry.
* Strong leadership and managerial skills with proven success in management.
* Ability to handle conflicting demands and drive performance.
* Excellent communication and customer service skills.
* High standards of professionalism and a passion for continuous improvement.
Benefits
* Enhanced Holiday Entitlement – 27 days plus bank holidays.
* Company car.
* Industry‑leading maternity, paternity and adoption pay.
* Private medical insurance.
* Recognition of long service every 5 years.
* Discounted car schemes.
* Career development.
* Enhanced pension entitlement.
* One day a year paid voluntary or community work.
Our Commitment to Diversity and Inclusion
We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to diversity and inclusion, you have the right to request reasonable adjustments to interviews and the recruitment process.
Location
Sytner Oldbury – 819 Wolverhampton Road, Oldbury, West Midlands, United Kingdom, B68 8DA.
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