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Hris co-ordinator

Redditch
Mettis Aerospace
Posted: 20 April
Offer description

Job Description

About Mettis

We design, manufacture and assemble precision forged and machined components at our fully integrated facility in the heart of the UK. Our vision is not only to be the best at what we do but to continually set new standards in the industry by investing and innovating. That’s why we have been pioneers in our industry for over seventy years. We are forging the future today.

About the Role

The HRIS Co‑Ordinator plays a critical role in supporting the smooth, compliant, and effective operation of the Human Resources function at Mettis. Acting as a central point of coordination for our HRIS system (Dayforce), employee lifecycle administration, the role is key to delivering an excellent employee experience across the business.

The postholder will be on site and be the key user and administrator of the Dayforce HRIS, ensuring data accuracy, system integrity, and effective use of HR technology to support operational and strategic HR activity. This is a hands‑on, detail‑driven role requiring organisation, technical capability, and a people‑focused approach.

The successful candidate will be comfortable working at pace in a manufacturing environment, able to manage confidential information with discretion, and eager to develop within the HR profession.

As a condition of employment, successful candidates are required to satisfy ITAR (International Traffic in Arms Regulations) compliance and must fulfil the following before commencing this role:

i. Currently hold the legal Right to Work in the UK

ii. Fulfil a DBS clearance

iii. Provide a consistent 5‑year UK domicile

iv. Pass Drugs & Alcohol screening at the start of their Mettis employment

Key Responsibilities

Predominately 80% of this role is focused around HRIS administration, coordination, maintenance, development, optimisation and reporting as follows:

HRIS Administration & Data Integrity

Act as the primary administrator for Dayforce, maintaining employee records, organisational structures, and workflows.

Ensure data accuracy through regular audits and quality checks.

Manage user access, permissions, and system security.

Process employee lifecycle changes (new hires, promotions, transfers, leavers).

System Optimisation & Support

Identify opportunities to streamline HR processes using system functionality.

Support configuration changes, upgrades, and new module rollouts.

Test new features and enhancements before deployment.

Troubleshoot system issues and work with HR, Payroll, IT, and vendor support to resolve them.

Reporting & Analytics

Build and maintain HR dashboards and standard reports.

Provide workforce insights (headcount, turnover, compliance metrics).

Respond to ad‑hoc reporting requests with clear, accurate data.

User Support & Training

Provide day‑to‑day support to employees and managers on system navigation and queries.

Develop and deliver training materials for new features or processes.

Promote effective use of self‑service tools.

Other aspects of the role may include the below, supporting HR Business Partners:

Employee Lifecycle & HR Operations

Prepare offer letters, contracts, and onboarding documentation.

Coordinate onboarding activities to ensure a smooth new‑starter experience.

Support offboarding processes, including documentation and system updates.

Manage HR inboxes and respond to employee queries in a timely manner.

Provide accurate data to payroll (absences, overtime, changes).

Compliance & Governance

Ensure HRIS and HR processes comply with data protection regulations and internal policies.

Support internal and external audits with accurate data and documentation.

Maintain up‑to‑date process documentation, workflows, and SOPs.

Assist in updating HR policies and employee handbooks.

Benefits & Absence Administration

Maintain absence records and support return‑to‑work processes

Administer benefits enrolment, changes, and queries

Liaise with providers (pension, healthcare, etc.)

Document & Process Management

Maintain HR document templates and ensure version control

Support continuous improvement of HR processes and SOPs

Employee Relations Administration

Minute‑taking in formal meetings (investigations, hearings)

Preparing letters and documentation for ER processes

Tracking case timelines and ensuring documentation is filed correctly

People Operations Support

Support HR projects (engagement surveys, policy updates, audits)

Assist with cyclical processes (performance reviews, pay reviews)

Maintain HR calendars and reminders for key activities

Person Specification:

Essential Experience

Experience in an HR administration, HR coordination, or People Operations role.

Hands‑on use of an HRIS (Dayforce).

Understanding of employee lifecycle processes (onboarding, changes, offboarding).

Proven ability to maintain accurate employee data and support payroll inputs.

Experience handling confidential information in line with GDPR and data protection standards.

Comfortable working in a fast‑paced environment with high‑volume administrative tasks

Essential Skills & Competencies

Excellent attention to detail and commitment to data accuracy.

Organisational and time‑management skills.

Clear, professional written and verbal communication.

Ability to troubleshoot basic system or process issues and escalate appropriately.

Customer‑focused approach when supporting employees and managers.

Ability to work collaboratively with HR, payroll, IT, and operational teams.

Proactive, solution‑oriented mindset with the ability to spot errors and inconsistencies.

Essential Personal Attributes

Discreet, trustworthy, and professional in handling sensitive information.

Calm and composed when managing competing priorities.

Positive, can‑do attitude with a willingness to learn and develop.

Reliable, consistent, and committed to delivering high‑quality work.

Desirable Experience

Exposure to HRIS configuration, testing, or system improvements.

Experience producing HR reports, dashboards, or workforce analytics.

Recruitment coordination (scheduling, candidate communication, ATS updates).

Benefits administration or absence management experience.

Supporting ER processes (minute‑taking, documentation).

Experience in a multi‑site, operational, or industrial environment.

Desirable Skills & Attributes

Ability to interpret HR data and present insights clearly.

Confidence delivering basic system or process training.

Interest in continuous improvement and digital HR adoption.

Comfortable supporting HR projects and cyclical processes (performance reviews, engagement surveys)

Job Type: Full‑time, Permanent

Location: Redditch, Worcestershire (on site, 5 days p/w)

Working pattern: Monday – Thursday: 07:30 – 16:30 & Friday: 07:30 – 12:30

Benefits

Pension: 3% Employer & 5% Employee contribution

33 days holiday including 8 statutory Bank Holidays p/a

Employee benefits, rewards, and wellbeing platform (Perkbox)

Free on‑site parking

Cycle to work scheme

Bereavement leave

Company events

Employee referral programme

Sick pay

This job description is not exhaustive and may be reviewed periodically in agreement with the job holder. The postholder must comply with all policies and procedures issued by or on behalf of Mettis Aerospace.

Equal Opportunity Statement

Mettis Aerospace is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued and supported.

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