Job Description
This role involves bridging the gap between technology and business needs, ensuring IT strategies align with organisational goals. The client operates on a hybrid schedule (2-3 days on-site in Woking.)
Client Details
This role involves bridging the gap between technology and business needs, ensuring IT strategies align with organisational goals. This position in Woking offers a chance to make a significant impact within the technology department of a well-established company. The client operates on a hybrid schedule (2-3 days on-site in Woking.)
Description
Communications and relationships
* Builds strong working relationships with key stakeholders across the assigned business area
* Attends relevant business meetings and forums to represent IT and ensure alignment between business requirements and IT capabilities
* Understands both tactical and strategic business requirements and identifies how IT can support them
* Owns the relationship between the business area and IT, acting as an ambassador for IT
* Provides monthly reporting to Steering Committee meetings on the status of change initiatives
* Understands the Business Strategy and its implications for IT strategy
* Identifies how business and IT strategies impact operational processes and works with appropriate teams to ensure successful implementation
* Identifies key challenges and issues within the business area and develops solutions to address them
Demand management
* Acts as the focal point for IT demand within the assigned business area
* Develops a strong understanding of the assigned business area to clearly identify and articulate demand
* Identifies current and future demand for IT services
* Works with the business to develop business cases for new demand
* Ensures the IT project pipeline accurately reflects business priorities and needs
* Supports and, where necessary, leads or champions the business through change management activities
Service assurance
* Ensures IT services meet the needs of the assigned business area
* Gathers feedback on IT services and works with the IT Service Management team to agree and deliver improvement actions
* Owns relationships with third-party suppliers to ensure the business receives optimal service and value for money
* Uses deep understanding of the assigned business area to ensure that transitions from delivery into live service are seamless
Innovation
* Champions innovation and continuous process improvement
* Identifies opportunities for business improvement and cost reduction
* Promotes innovation across the organisation by sharing ideas and best practices between business areas
Business change management
* Responsible for ensuring the successful delivery of projects, associated business change outcomes, and the realisation of benefits
Profile
* Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential
* Degree Qualified or equivalent work experience
* Experience of work in large multi business unit corporate organisations and centralised IT functions.
* Experience work working with Board Level Directors (C-suite)
* Exceptional Stakeholder and Relationship Management
* Excellent understanding of travel, transport, and logistics operations
* Excellent presentation and communication skills
* Highly accomplished to communicate complex problems in a non-technical and simplified manner
* Highly accomplished to effectively communicate business needs to IT
* Ability to effectively quantify and translate technical solutions, from business "problems"
* Attention to detail and excellent analytic skills
* Highly self-motivated and well organised and able to work on own initiative
* Seeking opportunities for improvement in self and the business
* Excellent interpersonal skills, able to influence and drive collaboration, leads by example
Job Offer
A competitive salary and benefits package