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Duty manager

Stoke-on-Trent
Duty manager
Posted: 17h ago
Offer description

We’re Hiring: Duty Manager – The Wilbraham Arms (New Opening!) Location: The Wilbraham Arms, Alsager Company: Robinsons Brewery Job Type: Full Time Salary: Competitive Share of Tips Lead the Front of House at a Stunning New Pub! We’re thrilled to be reopening the Wilbraham Arms in Alsager with a complete refurbishment and an exciting new food and drink offering. As we prepare to welcome guests back, we’re looking for a passionate, people-focused Duty Manager to help lead our front-of-house team and deliver exceptional customer experiences from day one. This is your chance to step into a key leadership role in a beautifully redesigned pub, backed by the heritage and support of Robinsons Brewery. What You’ll Be Doing: Supporting the General Manager in the day-to-day running of the pub Leading shifts and managing the team to deliver excellent service Handling customer queries and resolving issues with confidence Maintaining high standards of cleanliness, safety, and presentation Helping to train and motivate team members Driving sales and contributing to a fun, welcoming atmosphere What We’re Looking For: Previous hospitality experience in a supervisory or management role Strong leadership and communication skills A passion for creating great guest experiences A calm, professional manner and strong organisational skills Confidence handling money, stock, and compliance procedures What You’ll Get: A role in a brand-new opening with full support from a respected brewery Competitive pay with a share of tips 25% staff discount on food, drink & accommodation 50% off food during shifts Exclusive discounts at over 800 retailers 28 days of paid annual leave NEST pension scheme Career development & formal apprenticeship opportunities Wellbeing & mental health support Healthcare cash plan – covering dental, optical & more Progression opportunities across our growing pub estate Step Into Leadership at The Wilbraham Arms This is more than just a job – it’s a chance to make your mark from day one in a beautiful pub at the heart of the community. If you’re ready to take the next step in your hospitality career, we’d love to meet you. Apply now and become part of the Wilbraham Arms relaunch story.

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