Training Administrator
To provide a high level of administration to the Training Department in a professional and timely manner.
KEY TASKS AND RESPONSIBILITIES:
* Answering internal and external telephone calls, responding to general queries for the Training Department and escalating, where appropriate
* Responding to queries via employee MyWork Portals or other electronic platforms in a timely manner
* Providing a high-level of administrative support for the accreditation of employees
* Communicating with the wider business regarding the progress of employee accreditation, reporting any concerns where appropriate
* Assisting Company Trainers with all administrative elements of employee training sessions
* Liaising with the wider business and external agencies regarding training courses and qualifications
* Ensuring internal bespoke systems are accurately maintained and updated with relevant training qualifications and information
* Analysis of training results, producing reports to the L&D Business Partner
* Complying with the GDPR regulations in relation to confidential documentation and storage of personal employee information and communication
* Any other tasks that may be identified by your Line Manager.
RELEVANT SKILLS AND EXPERIENCE:
* Must have excellent interpersonal communication skills with good organisation
* Must be computer literate in Microsoft Office and able to apply these skills to bespoke software
* Ideally experienced in administration
* Ideally experienced in the Security Industry
* Able to prioritise and organise own workload within time constraints and with accurate detail.
FURTHER INFORMATION:
Contract length: 8 months