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* Reception Manager (Maternity Cover)
* Bristol Harbour Hotel & Spa
* Full Time, 5 out of 7 days
* £30,000 per annum
The role…
We have a superb opportunity for a Reception Manager on Maternity Cover fixed-term contract to join the team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people, and fully experienced in all aspects of Front Office including collating guest feedback, billing, and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA.
Offering £30,000 per annum, this is a full-time fixed-term contract opportunity.
Who we are…
Bristol Harbour Hotel is an elegant 19th-century property with an inspirational façade, located in the heart of Bristol’s historic Corn Street, occupying the city’s former Lloyds and Midland Bank locations. We have 42 bedrooms, a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, and a speakeasy-inspired Gold Bar, where we serve the city’s finest cocktails, housed in the former bank manager’s office. We are one of Bristol’s most exceptional meeting and event venues, featuring three flexible rooms for any meeting, conference, or event up to 400 attendees.
Bristol Harbour Hotel is part of Harbour Hotels, a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans coastal, country, and city properties with various restaurant concepts and our unique HarSPA brand across many sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year, making it an exciting time to join our growing hotel brand.
What’s in it for you…
* Discounted room rates for all Crew across all Harbour Hotels
* Enjoy 25% discount on food and drink in our 17 bars and restaurants
* 25% discount on HarSPA and Temple Spa treatments across our 11 spas
Health & wellbeing
* Mental health and wellbeing support for you and your immediate family
* 24/7 GP services for you and your immediate family
* Bespoke nutrition & fitness advice for all Crew
* Online health checks
* Group Life Cover
Reward & recognition
* Group and hotel-based incentive schemes
* Opportunity to attend our annual black-tie Harbour Heroes awards
Development
* Excellent progression opportunities within Harbour Hotels
* Individual and bespoke career and progression pathways
* Unique on-the-job training and development with opportunities for internal promotions within the group
The usual bits
* Meals included whilst on duty
* Competitive salary across all roles
* Sophisticated & unique uniforms designed for Harbour Hotels
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