Job Description Service Advisor (Aftersales) We are seeking a talented Service Advisor to join a successful Aftersales team. The primary objective of this role is to maximise service profitability through professional sales techniques while delivering outstanding customer care and satisfaction. Key Objectives Maximise customer awareness of all available service and aftersales offerings Deliver the highest levels of customer care and satisfaction at all times Maintain excellent standards of departmental administration and record keeping Support the achievement of industry-leading standards of process efficiency Fully engage with digital tools to deliver a blended customer experience Ensure full compliance with finance and insurance regulations, treating customers fairly in line with regulatory guidelines Follow agreed service processes and manufacturer standards at all times Essential Skills & Experience Previous experience in a Service Advisor, Aftersales, or similar customer-facing role Strong customer service and customer satisfaction skills Confident and professional communication style Experience working in a regulated or process-driven environment Highly organised, with the ability to manage customer appointments effectively Proactive approach, with the ability to follow up and prospect customers to maximise aftersales opportunities Full UK driving licence What We Can Offer Supportive and positive team environment Competitive basic salary with uncapped earning potential Clear career development and progression opportunities Opportunity to work within a people-focused business where employees are genuinely valued Our Mission To operate a successful business that exceeds expectations and builds confidence, loyalty, and pride among both employees and customers. Our Values Professional - Demonstrating expert knowledge and skills Excellence - Striving to be outstanding in everything we do Trustworthy - Acting with honesty, fairness, and integrity Teamwork - Working together for the benefit of the business Respectful - Treating others as we expect to be treated Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT