What you’ll do
* You’ll support the leadership team in the day‑to‑day running of operations and lead a team of 50+ Drivers & Warehouse Operatives.
* You’ll have responsibility making sure the site, yard, and fleet are always clean, organised and safe to aid operational efficiency.
* You’ll have responsibility for all people, processes, performance, wellbeing, and culture.
* You’ll ensure that vehicles, machinery and equipment are well maintained and fit for purpose.
* Champion all health and safety policies, training, and governance.
* You’ll be the first point of contact to quickly resolve any in‑day jeopardy around operational fulfilment, always keeping in mind the customer impact.
What you’ll need
* Experience of a lead role in a distribution site and/or fleet management.
* Be able to speak confidently and comfortably with colleagues and stakeholders.
* Approach customers in a friendly and proactive manner, and handle any customer escalations. We’ll do everything to make the customer experience perfect.
* Be very computer literate and comfortable adopting and promoting the use of new tech.
* Start up / entrepreneurial mindset being resilient and able to adjust to change, helping to scale a critical function for a fast‑moving business.
* Have a full UK Driving License (no more than 3 points).
* Forklift driving experience and licence would be great.
* Be flexible to work and lead shifts allocated between 06:00 – 22:00 any day of the week.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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