Universal Express Distribution is seeking a motivated and enthusiastic Sales and Customer Service Assistant to join our growing team in Isleworth. This is a dynamic role perfect for someone who enjoys a mix of telesales and in-person customer interaction. You will be the first point of contact for our customers, playing a key role in driving sales, building strong relationships, and ensuring an exceptional customer experience.
Key Responsibilities:
* Drive sales through outbound and inbound telesales calls.
* Provide outstanding customer service, answering inquiries and resolving issues promptly and professionally.
* Process customer orders efficiently and accurately, both over the phone and in person.
* Identify upselling and cross-selling opportunities to maximise sales.
* Process customer payments via cash, card, or other methods.
* Achieve and exceed individual and team sales targets.
* Liaise with the warehouse team to check stock availability and resolve any order issues.
* Maintain accurate customer records and prepare daily sales reports.
* Perform general administrative duties to support the sales office.
What We Offer:
* A guaranteed base salary with a competitive commission structure, offering excellent earning potential.
* A supportive and positive team environment.
* Opportunities for professional growth and development.
Qualifications & Desired Skills:
* Previous experience in a sales, telesales, or customer-facing role is preferred.
* Excellent communication and interpersonal skills.
* A positive, can-do attitude and a genuine passion for helping customers.
* Ability to work independently with minimal supervision and collaboratively as part of a team.
* Strong organisational skills and the ability to multitask in a fast-paced environment.
* Basic computer literacy is essential.
How to Apply:
If you are a motivated individual looking to take the next step in your sales career, we would love to hear from you. Please apply on Indeed with your CV.
Job Types: Full-time, Permanent
Pay: From £24,000.00 per year
Benefits:
* Employee discount
* On-site parking
Work Location: In person
Reference ID: Telesales