Would you like to join Europe's leading premium health and wellness group?
Our team members are the ambassadors of our business and we are on the look out for a Research and Insight Manager to join our team!
Working closely with the Head of Brand, Planning and Insight, you will lead research programmes that help us better understand member behaviour, engagement and retention across our UK and European clubs. You will deliver impactful research, analyse customer data, create engaging surveys and provide insights that help shape business strategy, product development and member experience.
Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.
Our perks:
* Free Club Membership for you and your family!
* 50% Discount on food and drinks.
* Discounts on Swimming, Tennis Lessons, and Personal Training.
* Opportunities for Career Advancement through internal training and development.
* Wagestream App: Get paid on demand!
* Access to our Benefits Suite.
About you:
* Previous experience in consumer research or turning customer data into actionable business insights
* Strong analytical and numerical skills with excellent attention to detail
* Confident using research platforms such as Qualtrics
* Strong organisational skills with the ability to manage multiple projects and deadlines
* Excellent written, verbal and presentation skills with the ability to influence stakeholders
* A proactive, self-motivated team player with a genuine interest in consumer behaviour and insight
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
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