Overview
Sales Assistant | Horsham | Permanent Contract | 0 Hours | Competitive Salary
Join us at our Horsham Smiggle Store as a Sales Assistant. As a Sales Assistant you will become part of the Smiggle team to help maximise store performance whilst delivering exceptional customer experiences, boost sales in a fast-paced, hands-on environment; all while playing with the products - approaching every day with an attitude of fun.
Responsibilities
* Have strong, consistent communication with the team to work collaboratively with all team members
* Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends and support other stores where needed
* Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
* Create a genuine and unique experience with every customer
* Maintain product knowledge and confidently communicate product features and benefits to customers
* Process new incoming deliveries in a timely and efficient manner
* Maintain appropriate stock levels on the floor to drive sales
* Maintain the VM standards to deliver the brand experience
* Maintain store presentation and housekeeping standards
* Demonstrate passion for the customer and go the extra mile to ensure a positive experience
* Be a natural multitasker who is ambitious, resourceful and able to inspire the team to achieve store sales and KPIs
* Show high motivation, energy and enthusiasm, with a can-do attitude to surpass targets
* Adaptable and resilient in a high-pressure environment with frequent visual changes
* Seek opportunities to learn and grow within the role
Qualifications / Experience
* Strong communication skills and ability to work collaboratively with team members
* Reliable and flexible with shifts; willing to work weekends and support other stores as needed
* Ability to maximise sales opportunities and communicate product features effectively
* Experience handling deliveries and maintaining stock and store presentation
* Ability to adapt to visual merchandising standards and fast-changing environments
Benefits
* Plan for the Future: Pension scheme
* Shop Smart: 50% store discount
* Referral program: Earn rewards for referring friends
* Generous 28+ days of paid holiday
* Employee Assistance Programme: 24/7 confidential support
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