We are currently looking for a Maintenance Manager to join our fun and dynamic team. This role is based at our Point A Hotel Liverpool Street, which has 212 rooms.
The successful applicant will have a proven track record and experience in delivering a well-maintained and safe environment, acting as the first point of contact and being accountable for reactive and planned maintenance tasks within the hotel.
This role reports to the hotel manager and is supported by a cluster maintenance manager and an experienced support team from across the estate.
The working pattern is rota-based, totaling 40 hours per week.
Hands-on experience in resolving maintenance issues in a customer-focused environment is essential.
Experience managing a varied subcontractor team to deliver cost-effective, first-time solutions is also a key attribute.
Areas of responsibility include:
* Collaborating with Front Desk and Housekeeping teams to carry out reactive maintenance tasks.
* Training team members in emergency procedures.
* Managing our subcontractor base.
* Utilizing our computerized PPM and compliance platform.
* Prioritizing workload effectively.
* Maintaining a healthy and safe environment for guests and staff.
About Queensway
Queensway Group is a family-owned business renowned for warmth, sincerity, and quality service. We invest in real estate, developing it into hospitality businesses, including coffee shops, hotels, residential properties, and a members' club. Our brands include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.
Our entrepreneurial approach and extensive network enable us to seize opportunities and drive growth. We are agile and innovative, transforming assets operated by dedicated teams across the UK, Europe, and East Africa.
About Point A Hotels
At Point A, we believe that our mindset defines us, not the market. We aim to think differently, challenge conventions, and deliver heartfelt hospitality to all guests, regardless of budget.
Since 2017, this approach has made us one of the most successful new hotel brands. We seek passionate individuals to help us continue this success story.
We offer:
* Competitive salary, 40-hour weekly contract
* Queensway Reward & Recognition Scheme
* Loyalty scheme for 1, 3, 5 years (and every 5-year interval thereafter)
* Staff discounts and preferential rates across all hotels and private members' restaurants
* Access to Wagestream for flexible pay
* Access to EachPerson, a high street discount platform
* Annual Queensway Awards Ceremony in London
* A fun, friendly, and supportive work environment
* Opportunities for professional development and career growth
* Career opportunities across the group, including support office and coffee houses
* Team-building initiatives and social events
* Friends and Family Rates at all properties
* 33 days of annual leave, including bank holidays
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