Employee Relations Specialists
Base Location: Birmingham, Leeds, Manchester & Watford
KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years
Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset
The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivit
y
.
Why Join KPMG as an Employee Relations Special
ist
At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outco
mes.
Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business
line
We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER function responsible for formal investig
ations
By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER profes
sionals
We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organ
isation.
What will you
* be doing?Provide PLs/PMs and HRBPs with timely, solution-focused ER support on the full range of ER matters, enabling the business to deliver ER processes in line with policy, fairness and o
* ur valuesSupport with (and lead where appropriate) consultations and employee engagement relating to restructures, redundancies
* and TUPEProvide pragmatic ER advice, clearly articulating risks, mitigations and recomm
* endationsCoach and advise managers on performance management approaches (including Reaching Performance Plans), ensuring appropriate documentation and guidance is
* providedSupport managers to manage complex sickness absence and health related capability matters, including advising on complex OH referrals and workplace ad
* justmentsPromote early resolution approaches (e.g. facilitated conversations, mediation), coaching and enabling stakeholders to resolve issues at the earliest appropri
* ate stageProduce and interpret ER Management Information (MI), providing key data on caseloads, outcomes a
* nd trendsSupport the disciplinary and grievance process, ensuring key stakeholders are appropriately informed, and liaising with the ER Investigations Team where formal investigation is
* requiredProvide HR representation on panels, participating in the decision-making process and drafting outcom
* e lettersSupport the ethics champion process, including conducting initial fact-finding, engaging relevant stakeholders and determining appropriate resolution or escalation to formal investigation where
* requiredCollaborate with the business/HRBPs to implement learnings and recommendations from ER
* processesContribute to standard templates, playbooks and knowledge articles to improve consistency and efficiency across th
* e ER teamSupport with the design and delivery of practical upskilling sessions to build manager and leader capability in E
* R mattersMaintain accurate, confidential case files, ensuring timely recording of actions and advice in the case management system
* /trackersPrepare and review Settlement A
greements
What will you need
* to do it?Strong and demonstrable Employee Relations knowledge and experience supporting formal and informal ER casework, including coaching and supporting leaders through capabili
* ty mattersDeep understanding of employment legislation, dispute resolution and best practice ER approaches
* in the UKCommunication Skills: excellent written and verbal communication, able to engage and influence constructively at all organisatio
* nal levelsExperience of translating policy and employment law into practical guidance f
* or leadersExperience of handling competing priorities in a high-volume case e
* nvironmentAnalytical capability: comfortable working with case data/MI, drawing insights and presenting them
* es clearlyExcellent attention
* to detailAble to build relationships and communicate confidently and professionally with colleagues at all levels of the firm, delivering clear written and verba
* l messagesExperience in coaching and developing others and championing a culture of service excellence, promoting a continuous learning culture within
* the team.Proactively share knowledge and experience, promoting a team play
er mindset
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark
with KPMG.
Ou
r Locations:We are open to talk to talent across the country but our core Central Service hubs for th
* is role ar
* e:Bir
* minghamLee
* dsManch
esterWatford